Privacy policy

If we welcome you as a customer or business partner, please read from point III.

If you visit our website, please read from point II.

Welcome to the website www.shinform.at! Please get an idea of how we process your personal data when you visit our website (Art 13, Art 14 GDPR; section 165 Abs 2 TKG).

When you visit our website, the following data may be processed:

• Browser type,
• operating system,
• country,
• date,
• time and duration of access,
• IP address and pages visited on our website including entry and exit pages,
• contact page on website,
• e-mail address,
• payment details,
• telephone number,
• Postal address.

The processing of this data is necessary to manage the security of the operation of the website and to ensure the functionality of the website from a technical point of view. The collection of this data is partly carried out via technical cookies. These technical cookies are only used to the extent necessary (section 165 para 2 TKG). The processing of this data is justified by our legitimate interest in the operation of our website (Art 6 para 1 lit f GDPR).

For the operation of our website, it may be necessary for us to disclose your data to the following recipients:

The above data is stored via so-called "cookies" [3]. Cookies are text files that are stored on your computer and enable an analysis of the use of the website. They are used to recognise and store temporary data of the homepage visitor. We only use cookies to the extent necessary to communicate with you via the homepage.

These technical cookies are activated as soon as you visit our website.

The following cookies are used on our website on the basis of our predominantly legitimate interest (Art 6 para 1 lit f GDPR):

In addition to the "technical cookies" described above, we also use so-called advertising cookies (including "statistical cookies"). These advertising cookies enable us to better understand and evaluate your interests. With the help of the advertising cookies, we can merge your "surfing behaviour" across the boundaries of our website with data from other websites. This is to enable us to better understand the interests of our website visitors and to target them more effectively.

We respect that not every visitor to the website wants this. Therefore, we only process your data in the course of advertising cookies if you consent to this (Art 6 para 1 lit a GDPR). You can revoke this consent at any time, whereby the data processing carried out up to the time of revocation remains justified.

The following advertising cookies are currently used:

In the course of our business relationship with customers and business partners, we process data on the basis of contractual (processing of the contractual relationship with you, pre-contractual obligations, invoicing of services, dispatch of documents, communication for processing the contract) and legal obligations (legally required storage within the meaning of section 132 BAO); (Art 6 para 1 lit b and c GDPR) as well as on the basis of our legitimate interests or on the basis of the legitimate interests of third parties (Art 6 para 1 lit f GDPR), namely:

• for the purpose of the internal administration and management of your business case to the required extent (e.g.: Processing your business case, forwarding your business case to various departments, filing, archiving purposes, correspondence with you);
• Disclosure of data in the course of corporate transactions (e.g. du e diligence checks);
• delivery of parcels;
• for the purpose of direct marketing (e.g.: Mailing, e-mailing, satisfaction surveys, congratulatory letters, statistical analysis);
  We would like to expressly inform you that you can object to the processing of your data for the purpose of direct advertising.
• assertion and defence of legal claims

in each case to the extent necessary. The processing of your data serves the purpose of initiating, maintaining and handling our business relations. If you do not provide us with this data, we will unfortunately not be able to process your business case.

In addition, personal data may be transferred to our order processors (within the meaning of Art. 4 Z 8 GDPR). These processors are listed under point V.

If applicable, we process your data based on your voluntary, express consent (Art 6 para 1 lit a GDPR).

We will only store your data for as long as is necessary for the purposes for which we collected your data. In this context, statutory retention obligations must be taken into account (for example, for reasons of tax law, contracts and other documents from our contractual relationship must generally be retained for a period of seven years (§ 132 BAO)). In justified individual cases, such as for the assertion and defence of legal claims, we may also store your data for up to 30 years after termination of the business relationship.

We store data of interested parties for up to three years from the time of the last contact by the interested party.

In the course of our business relationship, it may be necessary for us to transmit your data to the following recipients:
 

In the course of a business relationship or the initiation thereof, it is naturally necessary to conduct research on the business partner. This is done exclusively to the extent necessary for this purpose. In this context, data may be retrieved and processed from the following sources:
 

Source	Purpose	Legal justification	Categories of data
KSV-Kreditschutzverband	Creditworthiness check	Legitimate interest (Art 6 Abs 1 lit f GDPR)	Any entries in the credit record

No automated decision-making or profiling takes place in our company.

We would like to inform you that, provided the legal requirements are met, you have the right to request information about your personal data:

• You have the right to request information about which of your data is processed by us (see in detail Art. 15 of the GDPR).
• You have the right to request the correction or completion of incorrect or incomplete data relating to you (see in detail Art. 16 of the GDPR).
• Have the right to have your data deleted (see in detail Art 17 GDPR).
• Have the right to object to processing of your data which is necessary for the protection of our legitimate interests or those of a third party. This applies in particular to the processing of your data for advertising purposes.
• Have the right to obtain the transfer of the data you have provided in a structured, commonly used and machine-readable format.

If we process your data on the basis of your consent, you have the right to revoke this consent at any time by e-mail. This does not affect the lawfulness of the data processing carried out up to that point (Art 7 (3) GDPR).

If, contrary to expectations, there is a breach of your right to lawful processing of your data, please contact us by post or email. We will endeavour to deal with your concerns promptly. However, you also have the right to lodge a complaint with the supervisory authority for data protection matters responsible for you.

The address of the Austrian data protection authority is:

Austrian Data Protection Authority
Barichgasse 40-42,
1030 Vienna

If you have any further questions about the processing of your data, please do not hesitate to contact our data protection coordinator using the contact details below.

The responsible person in the sense of Art 4 number 7 GDPR is:

SHINFORM GmbH
Oberdorf
6075 Tulfes

+43 677 62511879

In order to be able to offer you Klarna's payment options, we will transmit personal data, such as contact details and order data, to Klarna. This allows Klarna to assess whether you can use the payment options offered through Klarna and adapt the payment options to your needs.

General information about Klarna can be obtained at https://www.klarna.com.Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's privacy policy.

[1] An IP address is a number that is assigned to a device. With the help of this IP address, devices can communicate via the Internet. Each IP address contains information about the Internet service provider used and the physical location of the device used. In this way, information about the user of the device can be obtained.

[2] "Third country" includes all states other than (1) the Member States of the European Union and (2) the Member States of the European Economic Area, i.e. in addition to the EU Member States, Iceland, Liechtenstein and Norway.

[3] You may refuse the use of cookies by selecting the appropriate settings on your browser. However, we would like to point out that in this case you may not be able to use all the functions of this homepage to their full extent.

[4] "Third country" includes all states other than (1) the Member States of the European Union and (2) the Member States of the European Economic Area, i.e. in addition to the EU Member States, Iceland, Liechtenstein and Norway.